4 Tips for Better Communication with Your Team
Several years ago, I had the pleasure of meeting one of the sr. partners of a company I used to work for and because I was a new employee, he welcomed me and asked some questions about my work history. When he found out that I began my work life as a
cashier in a supermarket there was an immediate connection because he worked in a supermarket to pay his way through college.
I explained that my Dad was a supermarket manager and that his parents owned an Italian market in Paterson, New Jersey.
The sr. partner stopped by my office every day to discuss how to manage the company’s client files and how to improve communication. We came to the conclusion that having a once weekly company-wide breakfast meeting would open the doors for discussion and would also solve some of our internal problems.
So, here’s what we did:
1. An agenda was compiled before the meeting so that no time was wasted.
2. A chart listing all client cases was created and distributed which showed all upcoming deadlines.
3. Announcements were made regarding changes in company policies, etc.
4. The sr. partner always asked for comments.
The meetings were held every single Friday morning and were very successful. At first, the meetings were very quiet, however, that changed quickly!
The sr. partner quickly figured out who the weak link was in the group (almost missing deadlines) and gave a simple warning to improve.
Once everyone understood that we all were being held accountable to do our jobs, communication improved.
It was great to pull together and work as a team.